Terms & Conditions – STAG VIP
(Stag VIP Budapest / stagvipbudapest.com)
Individual Proprietorship: Registered by: Hungarian Ministry for Home Affairs
1. Bookings
1.1. Your booking becomes valid once the Lead Customer (usually the best man or the person arranging the activities) has paid the deposit and the amount has been received in our bank account.
1.2. Before sending a confirmation email, we may acknowledge receipt of your booking. Such acknowledgement confirms that Stag VIP Budapest (stagvipbudapest.com) is processing your private price calculation, but it does not constitute a final confirmation.
1.3. By making a booking, you confirm that you have had the opportunity to read and understand these Terms and Conditions of Stag VIP Budapest.
2. Lead Customer Responsibilities
2.1. The Lead Customer acts as the main contact person for the entire group and has full authority to communicate with Stag VIP Budapest on behalf of all participants.
2.2. If there is any change in the Lead Customer, you must notify Stag VIP Budapest immediately in writing or by phone.
2.3. The Lead Customer is responsible for:
Collecting all payments from group members.
Ensuring that all due amounts are paid by the specified deadlines.
Confirming that all participants have read and agreed to these Terms and Conditions.
2.4. The Lead Customer must be at least 18 years old at the time of booking.
2.5. Upon receipt of our invoice and confirmation email, the Lead Customer must check all details carefully and notify us immediately of any inaccuracies, as changes may not be possible at a later stage.
3. Coordinator’s Role
3.1. During your stay, your official representative is your Coordinator (previously referred to as a Tour Guide). The Coordinator represents Stag VIP Budapest throughout your booked activities.
3.2. The Coordinator’s duties include:
Contacting the group upon arrival.
Escorting the group to activities, either on foot or by private transfer as arranged.
Assisting with potential issues with professionalism and flexibility.
3.3. Important:
The Coordinator is not responsible for issues caused by the group’s own actions during any activity.
The Coordinator may suspend or cancel any activity if he/she observes dangerous, disrespectful, or inappropriate behaviour towards themselves, our subcontractors, or partners. In such cases, no refund will be issued.
The Coordinator is not present to entertain the group.
4. Payment Terms
4.1. Stag VIP Budapest reserves the right to request the full amount as a deposit when deemed necessary.
4.2. All payments must be made by bank transfer based on an official invoice issued by Stag VIP Budapest.
5. Pricing Policy
5.1. Stag VIP Budapest reserves the right to offer prices below those of other companies.
5.2. Standard prices apply to groups of six (6) or more persons. For smaller groups, individual pricing may apply.
5.3. Quotations can be provided in any currency, but all base prices are in Euros (EUR).
6. Changes and Cancellations by Stag VIP Budapest
6.1. Stag VIP Budapest reserves the right to cancel or modify any activity if:
The group is more than 20 minutes late.
Any participant is under the influence of alcohol or drugs.
Any participant causes damage to property belonging to our company or subcontractors. In such cases, compensation must be paid in cash immediately, and the police may be contacted.
The required deposit or remaining balance is not paid by the agreed deadline.
There is disrespectful, aggressive, or offensive behaviour towards the Coordinator or any representative of Stag VIP Budapest.
6.2. In such cases, the company reserves the right to cancel individual activities or the entire event without any refund.
7. Changes and Cancellations by You
7.1. You may cancel the entire booking or any individual activity up to 14 days before your planned arrival in Budapest.
7.2. If you cancel at least 14 days prior to your trip, 50% of the deposit will be refunded.
7.3. For last-minute bookings (made within 14 days of the event), the full amount may be required as a deposit, which is non-refundable.
7.4. You may change your group size up to 14 days before arrival. If the number decreases after this period, you may still be charged based on the originally confirmed number.
7.5. Activities may be changed or cancelled up to 14 days before your trip, and new activities can be added at any time.
7.6. Refunds will not be granted based on subjective dissatisfaction (e.g., personal opinions about the quality or enjoyment of an activity).
8. Cancellations by Third Parties
8.1. If an activity is cancelled due to reasons beyond the control of Stag VIP Budapest or the customer (for example, airline disruption, government restrictions, or similar third-party circumstances), no refund can be provided.
9. Health and Safety
9.1. Stag VIP Budapest is not responsible for any injuries, health issues, or death that may occur to participants or subcontractors during or as a result of the booked activities.
9.2 Please note that we do not take any responsibility for personal belongings left behind during any activities organized by us.
10. Contact and Useful Information
For assistance during your stay or in case of an emergency, please refer to: British Embassy Budapest
✅ This document is intended to outline the rights and responsibilities of both Stag VIP Budapest and the customer. By confirming your booking and making any payment, you accept these Terms and Conditions in full.